Shipping policy
Processing Time
All orders are processed and dispatched within 24 hours of payment confirmation, Monday to Sunday.
If there is ever a delay due to stock or courier issues, we will contact you immediately.
New Zealand Domestic Shipping
We deliver nationwide via trusted courier services.
-
Standard delivery: 3–7 working days
-
Rural delivery: Additional 1–2 working days
-
Shipping cost: Calculated at checkout based on your location and order size
Tracking
Once your order has been dispatched, you will receive an email with your tracking number so you can follow your delivery.
Lost or Delayed Parcels
If your order has not arrived within 10 working days, please contact us at support@thewebshed.co.nz or call +64 21 0824 8364 and we will investigate with the courier.
International Shipping
We ship worldwide.
-
Delivery timeframe: 7–10 working days from dispatch
-
Shipping cost: Calculated at checkout based on your location and order size
Tracking
All international orders include tracking. You will receive your tracking number via email once your order is dispatched.
Lost or Delayed Parcels
If your international order has not arrived within the expected timeframe, contact us at support@thewebshed.co.nz or call +64 21 0824 8364 and we will investigate with the courier.