Privacy policy
This Privacy Policy describes how thewebshed.co.nz (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
If you have questions about this policy or would like to make a complaint, please contact us:
Email: support@thewebshed.co.nz
Phone: +642108248364
Address: 8/2a Ewenson Avenue, One Tree Hill, Auckland, New Zealand 1061
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
Device information
Purpose: To load the Site accurately and perform analytics to optimize our Site.
Source: Collected automatically via cookies, log files, and pixels.
Information collected: Web browser version, IP address, time zone, cookie information, pages viewed, and how you interact with the Site.
Order information
Purpose: To fulfill your order, process payment, arrange shipping, and send order confirmations.
Source: Collected directly from you.
Information collected: Name, billing address, shipping address, payment information, email address, and phone number.
Customer support information
Purpose: To provide customer support.
Source: Collected directly from you.
Information collected: Name, email address, and any information you provide when contacting us.
Minors
This Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at support@thewebshed.co.nz to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you:
We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy
We may share your Personal Information to comply with applicable laws and regulations, or to respond to lawful requests from authorities.
Using Personal Information
We use your Personal Information to provide our services to you, which includes offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products and offers.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.
Your Rights
You have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. To exercise these rights, please contact us at support@thewebshed.co.nz.
If you are a resident of the European Economic Area (EEA), we process your personal information under the following lawful bases: your consent, the performance of a contract, and compliance with our legal obligations.
Cookies
A cookie is a small amount of information downloaded to your device when you visit our Site. We use cookies to remember your preferences and improve your browsing experience. You can control cookies through your browser settings, however blocking cookies may affect some Site functionality.
We use Shopify's standard cookies for store functionality including cart management, checkout, and analytics. For a full list of Shopify cookies visit: https://www.shopify.com/legal/cookies
Do Not Track
We do not alter our data collection practices in response to Do Not Track signals from your browser.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal and regulatory reasons. We encourage you to review this page periodically.
Complaints
If you are not satisfied with our response to a complaint, you have the right to lodge a complaint with your local data protection authority.
Last updated: June 2026